Execution

• Overview

• Features

• What it does for you

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• • Execute action items planned for your day to ensure you reach your due date on time
  • Push scheduled items to your calendar so that you are not over booked and  there is immediate visibility to other employees on when you are available.
  • After an action item’s cycle time is completed for the day, re-estimate the amount of time you have left in order to complete a goal.
• 1. Action Item
  2. Cycle time
  3. Re-ETC
  4. CAP
  5. Update with email

  ​Work each action item for the allotted amount of touch time. Ensure that the proper amount of time is reflected on your calendar. 

  

  

  ​Select your CAP, change your action item (if necessary), and re-estimate the amount of time you have left in order to complete your action item/ deliver on time.
  

  

  Click 'Update with e-mail' and in one cohesive email, essential details - Ticket ID, Name of Customer, Next Action, Target Date, Total ETC, CAP, Remedy, and notes - will compile and be ready to send, allowing for a message to be added to complete the email.
• The Executive

  • ​Peace-of-mind employee actions are aligned with company goals

  The Manager

  • ​Peace-of-mind people are doing the right things at the right time

  The User

  • Ensures the right work is being done at the right time
  • Ensures the next 'decision' is properly made
  • Allows for continual progress toward a goal, ensuring the deadline is reached on time
  • Visibility allows you to stay on-track and on-time